As you certainly noticed, most of the dolls and items presented on our website are not available in stock.

You can however or der them and the companies will produce them for you.

How does it work ?

1 - You can place your order with us  at any time

2 - Once a month, on the last day of the month, we compile all the customers orders for each suppliers and send them the bulk order.

Having a bulk delivery allows us to save on shipping costs and thus offer you cheaper shipping costs.

3 - Once the order checked and paid for, ou suppliers produce the requested dolls and send them our way.

4 - When we receive the delivery, we pay any taxes, VAT or importation fee due. 

5 - We ship your order your way. 

How much time does it take ?

This depends of the company your doll(s) come(s) from : 

Aimerai : 4 to 5 months

Charmdoll : 5 months

Doll Chateau : 6 months

Dollzone : 6 months

Dream Valley : 5 months

Gem of Doll : 4 months

I.O.S : 3 months

Loongsoul : 5 months

Luts : 3 months

Ringdoll : 4 months

As an example :  you place an order for a Luts Doll on the 21st of March 2018. 

You order status will show : 

Or, if you have chosen to pay on Lay-away :

On the  31st of March mars we place your order with Luts. Once the order is checked, validated and paid for, 3 or 4 days later, your order status will become : 

Capture d’écran 2018-02-21 à 09-23

or, if you are on a lay-away : 

End of June, at the latest. Luts will sent us the order. Since they use EMS, the order can take up to a month to arrive at Octarine, because of customs checks. Usually, it takes a couple of weeks.

On the order arrives, your order status will become = "In preparation" and you will soon receive a mail with the tracking number.

Your order should arrive at your place Mid-June.

Sometimes, companies are late. In this case, we will let you know.

(We usually don't get much explanation, and nothing much can be done about it appart from being patient, but rest assured that we do keep an eye on the order and that you are not being forgotten.)